Macy’s Interview Questions

A great place to work is a place you love to shop. Although you may put your paycheck back into the company, you’re the kind of person they need. You’re someone that knows the store and can sell it, right? The top positions at Macy’s include Sales Associate, Sales Manager, Sales Supervisor, Customer Service Representative, and Cosmetic Beauty Advisor. Listed are the top Macy’s interview questions asked for these positions.

Macy’s Interview Questions

Here are common interview questions asked specifically during a Macy’s interview.

Have you ever held a commission based position? Macy’s, like many other department stores has positions where associates work on commission. They ask this question to see if a potential employee has experience because some people aren’t comfortable with it.

Are you comfortable working towards a daily sale quota? Similar to the commission question, this question is asked to be sure you’ll be able to handle the job. Your position will work a little differently than typical retail store jobs. 

What makes you a good sales candidate? Here is an opportunity to sell you. The interviewer would like to know why they should take a chance and hire you. How would you contribute to the company? 

Are you willing to work around the holidays? Macy’s is closed for a major holiday such as Christmas, but it is their busiest season. Malls increase their opening hours and department stores do the same. They need associates that are willing to work more.

If you see a fellow associate stealing, what would you do? Internal theft is the largest cause of merchandise loss in retail. They want to know how you would react in a situation where you saw someone stealing. Would you be brave enough to report to a manager? 

What is your idea of diversity? Not only will you work with people of different races, cultures, and backgrounds, but you’ll also interact with them as customers. They ask to see what your definition of diversity is. 

How would you deal with an angry customer? Are you capable of handling a difficult situation on your own? Do you have potential leadership qualities? One day, you will experience an angry guest and you should have an idea of how to handle the situation. 

What type of position are you looking for? The interviewer would like to know if you’re looking for part-time, full-time, and/or seasonal. All of these positions would more than likely be available, but they need a general idea of if you can be long term.

Most of these questions will be asked during an interview. Always remember that practice makes perfect. Think about the questions and how you can answer them, but be honest.

Macy’s Interview Tips

Your interview may vary depending on the time of year and the amount of candidates. It’s possible that your interview will be within a group. Always try to stand out over the other candidates while remaining polite. If they ask a question without picking a specific person, try to give an answer, but don’t interrupt someone else.

For a one on one session, you may be more relaxed since you don’t feel as if you’re competing with others. Give the best answers you can, be honest, and be confident. Ask your own questions and let them see your interest in the position.

Always arrive to the interview on time and make sure you are well groomed. Answer the questions clearly and stay on topic. Give as much information as you can. If you applied for one department, but something else is available, let them know if you’d be willing to work there. Flexibility is always good to have. The interview can be long or short, so make them remember you.

 Department store jobs are great for students, as they are flexible with hours, and they have great opportunities to move up within the company. Hopefully, these top Macy’s Interview Questions help you prepare for an opportunity with a good company.